Community Support Centre Innisfail Inc
Supporting the Innisfail community by providing
Information, Referral, Support, Counselling,
Development and Education Programmes.
Community Support Centre Innisfail
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About Us

Community Support Centre Innisfail

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The Community Support Centre has a proud record of serving the Innisfail community for more than 30 years, providing information, support, counselling and community development.

The Centre officially opened on 16 October 1975 as the Community Advice and Information Centre. The Johnstone Shire Council offered the use of rooms in the Innisfail School of Arts building, where we were situated until December 2008.

The Centre was initially staffed by voluntary Information Officers. The Centre became an Incorporated Association in 1983. In December 1997 the Centre changed its name from Community Advice and Information Centre to Community Support Centre Innisfail Inc.

At the end of 2008 the Centre moved to an all new location in the Innisfail Multi Service Hub at 13 - 17 Donald Street.

Organisational Structure
As a community based Incorporated Association the Centre is managed by a voluntary Management Committee which is elected each year at an Annual General Meeting. Only members can vote at the Annual General Meeting, or be nominated for a position on the Committee. Membership of the organisation is open to anyone who wishes to apply. Please contact our Administration Officer for application forms or further information.

Centre Reception is staffed primarily by a group of wonderful volunteers. Many dedicated people volunteer at the Community Support Centre in various capacities including administration, reception, development of periodicals and newsletters, assisting with program delivery, supporting community members and Tax Help.

Through funding from the Queensland Department of Communities and donations the Centre today employs a paid Manager, Administration/Finance Officer, Community Support Worker, Family Support Worker, Child Sexual Assault Counsellor. As a funded service we have reporting obligations to the Department of Communities and act in accordance with the Standards for Community Services. The support provided by the Department of Communities allows the Centre to offer most of its services free of charge.

Our Practice
The Centre responds to the needs of individuals and families who are experiencing difficulties in their lives - by delivering professional counselling, advocacy and family support services. In addition, the Centre works to prevent individual and social problems by increasing opportunities for social participation, providing community education and easy access to other services and resources.

Our prevention strategies aim to develop social capital by promoting protective factors, such as social connectedness and meaningful participation, which are known to contribute to individual and community wellbeing. By providing access to information and community education the Centre reduces the prevalence, and/or impact, of risk factors, such as domestic violence, child abuse, homelessness and isolation, which reduce quality of life for individuals and families.

The Centre is a non-sectarian organisation that aims to be accessible to all sectors of the community within the Innisfail district. We are committed to social justice principles of equality, participation, access and equity and we subscribe to State and Commonwealth legislation embodying those principles (e.g. Anti-Discrimination Laws).

Community Support Centre Innisfail Inc is committed to excellence in:

  • Reliable community Service
  • Quality and continuous improvement
  • Inclusive and non discriminatory team work
  • Making decisions transparently to ensure accountability and financial stability
  • Providing a safe, caring environment built on trust
  • Professional and respectful interactions

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CSCI 13 - 17 Donald Street
PO Box 886
Innisfail Qld 4860
Telephone: 07 4043 8400
Fax: 07 4061 7312
Family Support Community Development

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